Important Columbus Information
Moving to a new city involves setting up service for your utilities. whether they are electric, gas, water. cable, telephone, trash, or internet service, they all need your information to get you their service. below is a some information about local utility companies as well as a contact list of the local service providers for you basic utility needs.
Security DepositsVarious utility companies may charge a security deposit in addition to the monthly fee. This security deposit depends on credit history, past and present payment history, new customers, etc. Security deposits are not required for all companies and some may charge one household and not another.
The Division of Water and Sewers does not charge a security deposit. The Division of Electricity charges a deposit anywhere from $35.00 to $500 depending on the amount of the previous bills at the property for any tenant.
City of Columbus Contact InformationColumbus City Hall - 90 W. Broad St. 43215
Phone: (614) 645-2489
Mayor's Office: (614)645-7671
City Attorney: (614)645-7385
Prosecutors Office: (614)645-7483
City Auditor: (614)645-7615
City Council: (614)645-7380
Clerk of Courts (civil): (614)645-7220
Clerk of Courts (criminal): (614)645-8186
Director of Trade and Development: (614)645-8591
Building and Development Services: (614)645-7433
Columbus Chamber of Commerce - 37 N. High St., 43215
Phone: (614)221-1321
Electric
City of Columbus Dept. of Electricity - 3500 Indianola Avenue
CUSTOMER SERVICE (614)645-7360
FAX - ELECTRICITY (614)645-5814
American Electric Power of Ohio - 1 Riverside Plaza, 43215
Phone: (614)716-1000 | Customer Solutions Center: (800)277-2177
start service | stop service | report an outage
Gas
Columbia Gas of Ohio - Account Information: (800)344-4077
DirectLink e-Services - start, stop, or transfer
Water
City of Columbus Division of Water - 910 Dublin Rd
Customer Service - (614)645-8270
Emergency Phone Number (614)645-7788
FAX - WATER DIVISION (614)645-8177
Refuse
Columbus Trash - Refuse Collection - 2100 ALUM CREEK
Phone: (614)645-8774 | Fax: (614)645-7296
Phone
A T & T - Customer Serivce (800)660-1000
MCI - 10 W Broad St, 43215 - (614) 233-4062
Sprint - Customer Service: (800)877-7746
Cable
Insight Communications - Sales and Installation: (614)236-1200 or (800)686-2200
Time Warner Cable - Sales and Installation: (614)481-5320 or (800)934-4181
Wide Open West - Sales and Installation: (866)496-9669
Cellular
AT&T - Customer Service: (800)331-0500
Sprint - Customer Service: (888)211-4727
Verizon - Customer Service: (800)922-0204
T-Mobile - Customer Service: (800)937-8997